All orders are processed as soon as possible during business days.
Your package will be sent via United States Postal Service, usually by First Class Mail or Priority Mail within 1-3 business days.
Please be sure to provide us with your correct mailing address; P.O. Boxes must be provided, if applicable.
Paypal will be updated with tracking information once your order is shipped.
If you have made an error with your information or have a question, please contact us immediately at firstname.lastname@example.org.
When you receive your order, please inspect the product thoroughly for any damages.
If you feel damage has occurred during shipment, contact us immediately with your order information and damage description at email@example.com for prompt resolution.
No full returns can be made at this time.
Only products purchased from FrankFosterMusic.com may be exchanged.
Any other Frank Foster Music merchandise purchased from concerts or other events are not accepted for return or exchange.
Frank Foster Music, LLC. is not responsible for damages occurred while attempting to burn CD’s.
For items sold on pre-order status, you will be charged at the time that your order is placed.
Please note, however, that the order may be several weeks on arrival depending on how far in advance you pre-ordered.
We thank you for your constant support and encourage you to spread the word of Frank Foster Music!